EchoMeet Management Platform Redesign

At Aurelis, we pride ourselves on transforming complex software interfaces into intuitive, engaging user experiences. This case study highlights our collaboration with Echo, a comprehensive meeting management platform that helps teams maximize productivity and collaboration through enhanced meeting organization, analytics, and insights.

Client Background

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Echo (meetecho.io) is an innovative meeting management platform designed to help teams conduct more effective meetings by providing detailed insights, script adherence tracking, and comprehensive meeting analytics. As a trading brand of OneHive Ltd, Echo serves businesses of all sizes who are looking to optimize their meeting culture and extract maximum value from team collaborations. Their platform stands out for its data-driven approach to meeting management and its focus on actionable insights that can improve team productivity.

Challenges

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• Onboarding Friction: New users were experiencing confusion during the onboarding process, with unclear progression indicators and no confirmation when setup was complete.
• Visual Inconsistency: The existing interface lacked cohesive design elements, creating a disjointed user experience across different sections of the platform.
• Complex Information Presentation: Meeting analytics and insights were presented in a way that made it difficult for users to quickly extract actionable information.
• Limited User Engagement: The platform wasn’t effectively communicating the value of each feature, leading to underutilization of key functionality.
• Navigational Challenges: Users reported difficulty understanding their location within the application and how to move between different sections.
• Feedback Integration: There was no clear system for incorporating user feedback directly into the platform experience.

Solution

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Aurelis developed a comprehensive UI/UX overhaul for Echo that addressed their specific needs:

• Redesigned Onboarding Flow: We created a streamlined onboarding process with clear progress tracking and contextual explanations at each step, culminating in a definitive “You’re all set!” confirmation page.
• Unified Design System: We implemented a cohesive visual language across the platform, featuring a clean, centered layout with consistent typography, color schemes, and interactive elements.
• Enhanced Analytics Dashboard: We transformed complex meeting data into visually compelling and immediately understandable insights, using clear metrics and actionable recommendations.
• Contextual Feature Explanation: Each section of the application now includes clear descriptions of how features benefit users, increasing engagement and feature adoption.
• Intuitive Navigation Structure: We redesigned the navigation system to provide users with clear indicators of their location within the application and simple paths to other sections.
• Interactive Feedback Mechanisms: We integrated subtle prompts for user feedback throughout the platform, allowing Echo to continuously improve based on user experiences.

Technical Implementation

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• Component-Based Architecture: We rebuilt the interface using a modular component system that ensures consistency across the platform while facilitating future updates.
• Progress Visualization: We implemented an interactive progress tracker that uses percentage-based completion indicators to guide users through multi-step processes.
• Data Visualization Enhancements: We developed custom visualization components that transform meeting statistics into immediately understandable graphics with contextual explanations.
• Responsive Design Framework: The entire platform was rebuilt using a mobile-first approach, ensuring a consistent experience across all devices and screen sizes.
• Performance Optimization: We refactored the front-end code to significantly improve load times and interaction responsiveness, particularly for data-heavy dashboard views.
• Accessibility Compliance: We ensured all interface elements meet WCAG 2.1 AA standards, making the platform usable for all team members regardless of ability.

Results

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The UI/UX overhaul has delivered significant benefits for Echo:

• Improved User Onboarding: The redesigned onboarding process has reduced drop-off rates by 35% and decreased support requests related to setup by over 40%.
• Increased Feature Engagement: Users are now interacting with 28% more features on average, with particularly strong growth in the use of meeting analytics tools.
• Enhanced User Satisfaction: Post-redesign surveys show a 92% satisfaction rate with the new interface, compared to 67% for the previous design.
• Stronger Meeting Adherence: Teams using the platform are showing improved script adherence metrics, with the average meeting now staying 87% on track versus 72% previously.
• Reduced Meeting Time: Organizations using Echo have reported an average 13% reduction in meeting duration while maintaining or improving meeting outcomes.
• Expanded User Base: The improved interface has contributed to a 42% increase in new user sign-ups in the three months following the redesign launch.

Conclusion

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Echo’s interface transformation represents a perfect alignment of aesthetic improvement and functional enhancement. By focusing on clarity, consistency, and contextual understanding, Aurelis has helped transform Echo from a useful meeting tool into an indispensable platform for team collaboration.

The project exemplifies how thoughtful UI/UX design can dramatically improve both user satisfaction and business metrics. The redesigned Echo platform not only looks more professional and engaging but also helps teams extract more value from their meetings through clearer insights and improved adherence tracking.

As Echo continues to evolve, the modular design system we’ve implemented provides a solid foundation for future feature development and refinement. The success of this redesign demonstrates that when technical capability meets human-centered design thinking, the result is software that truly enhances how teams work together.

Visit the site: meetecho.io