QueueTrack Mobile App

At Aurelis, we specialize in crafting innovative technology solutions that simplify and enhance daily activities. This case study highlights our collaboration with QueueTrack, an advanced real-time queue management system, specifically designed to help Western University students navigate long wait times at local bars and venues.

Client Background

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QueueTrack is a pioneering mobile application aimed at enhancing the nightlife experience for Western University students by providing live updates on bar wait times. This platform is particularly beneficial in a vibrant college town setting where students frequently face lengthy queues at popular local hangouts.

Challenges

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• Extended Wait Times at Venues: Students often waste valuable time waiting at popular bars and restaurants, reducing their time spent enjoying their night out.
• Lack of Real-Time Information: There was no reliable method to know in advance how long the wait would be at a given venue, leading to frustration and inefficient planning.
• Decreased Nightlife Satisfaction: Long waits often deterred students from going out, impacting local businesses and student satisfaction with campus life.

Solution

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Aurelis developed QueueTrack to address these specific challenges faced by Western University students by providing:

• Real-Time Wait Time Updates: Leveraging GPS and crowd-sourced data, QueueTrack offers live wait times for venues around Western University.
• User-Friendly Interface: Designed with students in mind, the app features a clean, intuitive interface that allows users to quickly check current wait times and even receive alerts when their favorite venues are less crowded.
• Community-Driven Features: Students can contribute to the app by updating wait times, making the system more accurate and reliable for all users.
• Integration with Student Life: QueueTrack includes features that integrate with student events and promotions, encouraging more active participation in local nightlife and events.

Results

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Since its launch, QueueTrack has significantly improved the nightlife experience for Western University students:

• Reduced Wait Times: Students report reducing their average wait times by up to 50%, maximizing their leisure time.
• Enhanced Nightlife Participation: With better planning tools at their disposal, more students are engaging in nightlife activities, benefiting both students and local businesses.
• Increased User Engagement: The app has seen a steady increase in daily active users, with particularly high engagement on weekends.

Conclusion

QueueTrack, powered by Aurelis’s technological expertise, has transformed how Western University students experience nightlife. By providing a smart, responsive tool to manage and plan their outings, QueueTrack helps students enjoy their social lives to the fullest. As the platform evolves, Aurelis remains dedicated to enhancing its features to further integrate with student needs and activities.

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